Frequently Asked Questions (FAQ)

Welcome to the Strategy360 FAQ section! Here, we’ve compiled answers to common questions about our platform, services, and features. If you don’t find what you’re looking for, feel free to reach out to our team through the Contact Us page.

 

General Questions

Q1: What is Strategy360?
A: Strategy360 is an all-in-one strategy management platform designed to help organizations plan, execute, and monitor their strategies effectively. Our tools empower businesses to align their teams, track performance metrics, and achieve measurable outcomes.

Q2: Who can use Strategy360?
A: Strategy360 is designed for organizations and mid - large and governmental businesses, and large enterprises. It’s ideal for managers, board members, and anyone involved in strategic planning and execution.

Q3: How can Strategy360 help my organization?
A: Strategy360 streamlines strategic planning by offering features like strategy maps, KPI dashboards, workflow automation, and performance reports. It enables better collaboration, real-time tracking, and data-driven decision-making, ensuring your goals are met efficiently.

Q4: Is Strategy360 secure?
A: Absolutely. Our platform uses advanced role-based access controls and secure cloud hosting (Oracle KSA) to protect your data. We prioritize confidentiality and compliance to ensure your information is safe at all times.

 

 

Features & Functionality

Q5: What is a strategy map?
A: A strategy map is a visual tool that helps organizations simplify complex plans and align goals. With Strategy360, you can create dynamic strategy maps that prioritize objectives to ensure your team stays focused on what matters.

Q6: Can I track KPIs in real-time?
A: Yes, Strategy360 offers real-time KPI dashboards that allow you to monitor performance metrics across all levels of your organization. This feature ensures you stay proactive and informed at all times.

Q7: What are Balanced Scorecard (BSC) perspectives?
A: BSC perspectives are frameworks that connect your strategic goals to actionable categories, such as Financial, Customer, Internal Processes, and Learning & Growth. Strategy360 integrates these perspectives to give you a holistic view of your organization’s performance.

Q9: Can I customize access controls?
A: Yes, our platform provides role-based access controls, allowing you to manage permissions for specific users. You can define who can view or edit data based on their roles.

Pricing & Plans

Q10: What pricing plans does Strategy360 offer?
A: We offer three flexible plans to cater to businesses of all sizes:

  • Basic Plan: 30 GB storage, 20 primary users, End-to-End Encryption, Oracle KSA Cloud Hosting, and Support & Training Included.
  • Premium Plan: 80 GB storage, 50 primary users, End-to-End Encryption, Oracle KSA Cloud Hosting, and Support & Training Included.
  • Comprehensive Plan: 200 GB storage, 150 primary users, End-to-End Encryption, Oracle KSA Cloud Hosting, and Support & Training Included.

Q11: Can I upgrade my plan later?
A: Yes, you can upgrade your plan as your organization grows and your needs expand. Contact our team to discuss the best options for your business.

Q12: Are there additional costs for training and support?
A: No, all plans include comprehensive training and support to ensure you get the most out of Strategy360.

Getting Started

Q13: How do I get started with Strategy360?
A: Getting started is easy! Simply contact us through the Contact Us page or request a demo to explore how Strategy360 can transform your strategy management process.

Q14: Is there a free trial available?
A: Yes, we offer a free trial for organizations to explore our platform’s features. Contact our team to set up your trial today.

Q15: What kind of support do you provide?
A: Our dedicated support team is available to assist you with setup, troubleshooting, and ongoing queries. We also provide training materials and a knowledge base for self-guided learning.

Technical Support

Q16: Can I integrate Strategy360 with other tools?
A: Yes, Strategy360 supports integration with popular business tools to ensure seamless data flow and enhanced productivity. Contact us for specific integration options.

Q18: What if I encounter technical issues?
A: Our support team is always ready to help. Simply reach out through the support portal, email, or phone, and we’ll resolve your issue promptly.

Have More Questions?

Didn’t find the answer you were looking for? Reach out to us directly through the Contact Us page or email us at [email protected] . Our team is here to help!